-2.1 C
New York City
Monday, February 26, 2024
Home Features VEHICLE RECALLS: WHY AUTO BUYER SHOULD PATRONIZE LOCAL MANUFACTURERS, DISTRIBUTORS

VEHICLE RECALLS: WHY AUTO BUYER SHOULD PATRONIZE LOCAL MANUFACTURERS, DISTRIBUTORS

By: ENGR. AMINU JALAL (DG, NADDC)

Engr. Aminu Jalal, Director General, NADDC
Engr. Aminu Jalal, Director General, NADDC

[dropcap]M[/dropcap]odern cars have complex electro-mechanical systems with over 2,000 parts. Some of these will occasionally be found to have design and/or manufacturing faults.

To ensure Customer satisfaction and safety, Automotive Manufacturers have devised Manufacturer warranty, recall services and special service campaigns to replace/repair such identified faults. This is done through their authorized distributors.

In Nigeria’s case, only about half of new vehicles are bought from authorized distributors. These authorized distributors also provide maintenance services (genuine spare parts and trained manpower). Others, who buy the vehicles from authorized distributors in other countries, called grey imports, import the rest of the new vehicles.

These grey imports would have their warranty and recall services in their original country of purchase, not in Nigeria. The same applies to used vehicles.

Nigerians are hereby urged to buy their vehicles from local manufacturers and authorized distributors to ensure they enjoy warranty, recall services and special service campaigns if required. Last year, Toyota Nig. Ltd. launched a special campaign to recall some cars fitted with Takata air bags to replace the faulty parts.

Due to the low response, Toyota Nigeria Ltd. will be further advising customers again to bring in their vehicles to take care of the issue and to ensure their customer’s satisfaction and safety.

Most Popular

Toyota Shutdown More Production Lines After Emission Test Irregularities

Toyota Motor has extended until March 1 the shutdown of two production lines at two manufacturing plants run by Toyota group companies in Japan,...

Volvo Launches New Volvo EX30 Electric

The new Volvo EX30 has officially launched in South Africa, arriving as one of the most accessible fully electric vehicles (EVs) in the country and signaling...

Mercedes-Benz Team Receives another High Profit Sharing Bonus, Amidst Global Economic Crunch

Based on the preliminary results for the 2023 financial year published today, eligible employees are expected to receive a profit sharing bonus of up...