Toyota Berates Media Over Recall of Prius

ANNIE ALLEN

Annie Allen (Motoring World’s Foreign Correspondent)

Toyota Motor Corporation has described as a misrepresentation of facts recent media stories regarding recall of its Prius, asking media house that published the story to make corrections to avoid customer confusion.

On July 2, The Los Angeles Times published a story regarding recent recall filing involving certain Model Year 2018 and 2019 Prius c vehicles as an “expansion” of previous Prius inverter recalls filed in 2014, 2015 and 2018.

In a statement at the weekend, the auto maker described the said story as being inaccurate, adding that it had generated additional misleading reporting.

It laments: “The Los Angeles Times published a story that misrepresents a recent recall filing involving certain Model Year 2018 and 2019 Prius c vehicles as an ‘expansion’ of previous Prius inverter recalls filed in 2014, 2015 and 2018. This is inaccurate and has generated additional misleading reporting.”

According to Toyota, the said recall was intended to address a limited and specific manufacturing issue affecting the DC-DC converter in less than 500 vehicles in the United States.

“To be clear,” it explained, “our June 26 Prius c recall filing is a separate and distinct action from previous Prius inverter recalls involving different Prius models. The June 26 recall is intended to address a limited and specific manufacturing issue affecting the DC-DC converter in less than 500 vehicles in the United States.

“This is a different inverter component unrelated to the subject of the other recalls referenced by the Los Angeles Times.

Toyota, therefore, requested the Los Angeles Times and other outlets to correct the “inaccurate reporting to avoid customer confusion.”

“Toyota is committed to the safety and security of our customers,” the auto maker pointed out, adding. “ As part of this commitment, we monitor field information, investigate identified issues, and take action to address them as appropriate. In some instances, this involves issuing voluntary safety recalls.

 

About Motoring World

Leave a Reply

Your email address will not be published. Required fields are marked *

*

Search here

error: Content is protected !!